Tag: customer experience, disabilities, Disability, disability access, disability awareness, disability provision, disability provisioning, disabled rights, Equality, FLOMP, FLOMP Bristol, hospitality, Huw Chance, inclusivity, Purple Pound, retail, User experience, UX
Access Provision: Do You Really Cater For All Disabilities?
Businesses like to think of themselves as customer-focused. But when it comes to provisions for people with disabilities, in practical...
Are Bars and Restaurants Running Risks Through Exclusion?
The economy is changeable, and there may be turbulent times ahead. Uncertainty makes many businesses vulnerable and this is particularly...
Is Lack of Access Constraining the Purple Pound?
Consumer power can be a powerful force for change, particularly in an era of social media. When it comes to advocacy for disabled rights,...
Disability Provision: What Are The Challenges for Schools?
Special Educational Needs (SEN) is a hot topic. The arguments centre on inclusion vs exclusion and the consequences of government policies....
