Tag: call recording, call recording system, company telephone systems, Ian Hilton TechAdvance, office telephone system, phone systems for small business, TechAdvance, telecoms consultant in Manchester, telecoms specialist in Manchester
Why your calls should be recorded for training purposes
Recent reports have shown that the use of recorded calls in training for new or long-term employees can have a positive effect on business...
Have you protected your business against telephone fraud?
Businesses across the UK are falling victim to telephone fraud and PBX hacking, which is estimated to cost companies £1bn a year; and...
How to avoid internet nightmares in your new build development
Ian Hilton, director of Lancashire-based telecoms company Tech Advance, has been putting out a warning to any businesses moving into or...
Businesses – Don’t Forget To Talk, It Could Cost You!
Despite a meteoric rise in text-based communication, which has now surpassed verbal interactions, businesses are being advised to...
How downsizing can be cost effective and can improve company communications
It is both an understatement and a cliché to say that times are tough, and during this period of austerity businesses need to save...